Frequently asked questions

Who are Mr Lee's Minis?

Ultimately we are a platform that allows artists to focus on what they do best; sculpting, painting, concept artwork; while an admin team works to help them produce, package, market, sell, distribute, and handle the day to day operations. We are located at 17 Shuttle Street, Whitchurch, RG287FS UK

Shipping Policy

Shipping has now been increased and is based upon Weight. Our shipping schedule is normally Fridays for larger batches (new releases) or the following Monday for regular orders. Any orders placed after this are put to the next shipping date. If time allows we do try to reach the post office sooner, but cannot gaurantee this.

Replacement part policy

All of our products are hand made and hand packed to ensure quality. However due to the fragile nature of the pieces and the rigors of shipping, accidents or breakage do occur. In these occurances, you can contact us along with a photo of the breakage, and we will send out a replacement as appropriate. In any case, please contact us so that we can rectify the situation.

Our Sales policy

We operate through this webstore and at shows that we attend. All purchases can be done via PayPal or Credit Card on the webstore and shows, or in Cash in person at shows. At this time we do not accept any other forms of payments for our goods and services. If you wish to stock our products on your own webstore, please contact us for details.